Terms and Conditions
Company Details
Alkaliner Limited
Address: 83 King Lam Street, Unit 7, 8/F., Tower B, Lai Chi Kok, Hong Kong
Email: info@alkalinerlife.com
Website: www.alkalinerlife.com
1. Applicability
These Terms and Conditions apply to all purchases, orders, and agreements made through the website of Alkaliner Limited.
By placing an order, you acknowledge that you have read and agree to these Terms and Conditions.
2. Products and Services
Alkaliner Limited provides both digital and physical products, including educational content, herbal and wellness-related goods, and in the future, nutritional supplements.
We aim to describe and display our products as accurately as possible. Slight variations in color, packaging, or composition may occur.
3. Orders and Payments
Orders are processed only after payment has been received.
Accepted payment methods are those listed on our website.
Alkaliner Limited reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect information, or other irregularities.
4. Prices and Currency
All prices are stated in the currency displayed on the website (usually USD or EUR).
Exchange rate differences or transaction fees charged by your payment provider are at your own expense.
Alkaliner Limited reserves the right to change prices at any time.
5. Shipping and Delivery
Physical products will be shipped to the address provided by the customer.
Delivery times are indicative and may vary depending on location and logistics conditions.
Alkaliner Limited is not responsible for delays caused by customs procedures or shipping carriers.
6. Returns and Refunds
Due to the nature of our products (herbal and health-related goods), we only accept returns of unopened and unused items within 14 days of delivery.
Digital products and downloadable content are non-refundable once accessed.
To request a return, please contact us at info@alkalinerlife.com before sending anything back.
7. Intellectual Property
All content on our website—including text, images, trademarks, and product information—is owned by or licensed to Alkaliner Limited.
You may not copy, distribute, or reproduce any material without prior written consent.
8. Health Disclaimer
Our products and information are intended to support a healthy lifestyle and do not replace medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before making changes to your diet or supplement routine.
9. Limitation of Liability
Alkaliner Limited shall not be liable for any direct or indirect damages resulting from the use or misuse of our products or website information.
We are not responsible for losses due to delays, incorrect use, or circumstances beyond our control.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
11. Contact
For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 info@alkalinerlife.com